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Postage / Shipping
All items to the UK will be posted Royal Mail First Class or Parcel Force depending on weight, Overseas orders will be shipped Airmail. Contact Kitty with any queries : email
PLEASE NOTE: CERTAIN COUNTRIES CHARGE ADDITIONAL CUSTOMS FEES AND INDEPENDENT CARRIER CHARGES. KITTYNATION CAN'T ANTICIPATE THESE COSTS AND WILL NOT BE ABLE TO REIMBURSE YOU FOR ANY ADDITIONAL FEES INCURRED.
Do you want to know shipping / postage costs for your order? As most items for sale at kittyNATION.COM are unique, each weighs a different weight. Therefore, to find out how much postage will be for the items in your basket, simply click the checkout button and the price of postage to your country will be automatically calculated! :)
FAQ : Postage / Shipping Question!
A quick tip on saving you money on postal prices! It's simple : the more you purchase in a single order, the more economic the postal prices become! At Kitty's Emporium, we automatically combine the items from your order into one big happy parcel! Thus, you save money on postal prices and receive all your wonderful items on the same day!
Returns and Refunds
If you receive your item / items and are not entirely happy, please return them to :
kittyNATION.COM
Emporium House
26 Arley Avenue
Manchester
M20 2LQ
England
UK
Phone enquiries - Due to unprecedented unlawful use of our contact number, we are now asking for you to email to request our number - sorry for any inconvenience this may cause! Click to Contact Us.
RETURNS MUST BE SENT WITHIN 7 DAYS OF PURCHASE, UNFORTUNATELY KITTYNATION.COM CAN NOT ACCEPT OVERSEAS RETURNS, SO PLEASE DO NOT TRY RETURNING ITEMS.
* ITEMS OF CLOTHING CAN ONLY BE RETURNED FOR STORE CREDIT. *
When posting you must send items via "Recorded Delivery" from your local Post Office. PLEASE ENSURE ALL ITEMS ARE CAREFULLY AND SAFELY PACKAGED BEFORE POSTING.
If the item / items being returned are worth more than £35, you must ensure you pay for Enhanced Compensation to the value of the item. You will be given a proof of posting with this service, you must make sure to keep this safe in case something happens to the item whilst in transit. When the item / items are returned, you will be sent a full refund for items, (not including postage) either by Paypal or Cheque depending on how you originally paid for the item / items. Please Include all Order Details (inc. ORDER ID NUMBER) and Reason for Return with your item/items.
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NEW! Premium Cosmetics
Books + Collectables
